Shipping information
Information about our shipping costs
Unless a different timespan is stated in the product description, products will be delivered within the below times after order confirmation (if pre-payment has been agreed, on the day after your payment order). Please note that there is no shipping on Sundays and public holidays. If your order contains products with differing delivery times, we will send the items together in one order unless otherwise agreed with you. In this case, the longest delivery time will apply. The service will be provided in Jüchen.
All payable shipping costs are fixed shipping costs regardless of the quality of weight of products ordered, including sales tax.
Delivery to Germany
We use a CO2-neutral service from DHL (GoGreen)
From 59 EUR, your order qualifies for free shipping.
Orders under 59 EUR are subject to a fixed shipping charge of 4.90 EUR.
We also send to Packstation facilities.
Delivery time: 1-2 working days.
Delivery to Austria
We use a CO2-neutral service from DHL (GoGreen)
Shipping to Austria is subject to a fixed charge of 9.90 EUR.
Delivery time: 1-4 working days.
Delivery to other European countries
We use a CO2-neutral service from DHL (GoGreen)
Andorra, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Estonia, Finland, France, Great Britain, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, The Netherlands, Poland, Portugal, Romania, San Marino, Sweden, Slovenia , Spain (mainland & Balearic Islands only), Czech Republic, Hungary, Vatican City, Cyprus
We can ship your order to the above countries for the fixed price of 11.90 EUR.
Delivery time: 1-5 working days.
Delivery to NON-EU countries (e.g. Switzerland)
We use a CO2-neutral service from DHL (GoGreen)
NON-EU countries = customs necessary
Switzerland
We will send your order to Switzerland for the fixed price of 13.50 EUR.
This includes customs charges. You only have to pay your countrys sales tax.
Delivery time: 1-4 working days.
